What is in it for you:
Learning programs through our Academies and the opportunity to earn qualifications while on internship
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Responsible for the delivery of Guests to their room, luggage, messages and any other items for delivery within the Hotel
Consistently offer professional, friendly and engaging service
Ensure the timely and efficient transfer of luggage to and from the guest’s room
Ensure the guest is familiar with their room upon arrival ie. temperature control, amenities, hotel services
Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the supervisor
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards, including all safety policies
Other duties as assigned
Your experience and skills include:
Previous customer service experience required
Service focused personality is essential
Previous experience as a Bellperson/Porter an asset
Valid driver’s license
Excellent communication skills and a professional presentation
Ability to work cohesively with fellow colleagues as part of a team
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physically fit and able to lift 15+kg and carry guest luggage
Possibility of making a study agreement of at least 6 months
Apply via :
careers.accor.com
