Duties and Responsibilities
Welcoming, checking in and checking out guests.
Ensuring room and minibar services are offered to guests.
Receive, place, follow up and deliver orders to the guests.
Ensure proper luggage storage and laundry services are offered to the guests.
Facilitating guests’ movement within the Club.
Assisting in front office duties.
Ensure The Residences area is always tidy.
Required Qualifications and Experience
Certification in Hospitality Management or Business Management.
A minimum of 2-years’ experience in a hotel/ residence set up.
Customer service and room division experience.
Knowledge of essential security regulations.
Personal attributes & Functional Skills
Good communication, organizational and interpersonal skills.
Customer service skills experience.
Positive attitude and ability to work well in a team.
High level of Honesty & Integrity.
Excellent planning and time management skills.
Ability to build and maintain relationships with both staff, clients, and members.
A great sense of urgency in the execution of tasks.
Interested applicants should send their updated CVs and application letters to recruitment@karen.or.ke by 5:00 p.m. on 1st June 2023 with the email subject being Concierge. Only shortlisted candidates will be contacted.
Apply via :
recruitment@karen.or.ke
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