Job Summary:
Numida is seeking a detail-oriented and analytical Compliance officer – Lending to assess loan applications dismissed by Credit Relationship Officers (CROs). The officer will ensure a significant reduction in wrongful loan dismissals, identify cases dismissed due to inefficiencies, and recommend reversals where necessary. This role is critical in maintaining fairness to the customers, improving loan conversion rates, and strengthening customer trust in our services and willingness to serve them.
Key Responsibilities:
Review at least 90% of all dismissed loan applications daily to verify the validity of rejection reasons.
Identify unfair loan dismissals caused by inefficiencies, incorrect assessments, or reversible issues and recommend corrective actions.
Ensure that justified loan dismissals meet company policies and set dismissal guidelines.
Work closely with CROs to address identified gaps and improve decision-making processes.
Maintain detailed records of reviewed applications, reversals, and upheld dismissals for transparency and accountability.
Compile and submit weekly and monthly reports on trends, key findings, and recommendations for process improvements.
Collaborate with the Credit Compliance Coordinator to refine policies, enhance training, and improve loan processing efficiency.
Provide insights into recurring challenges that impact loan approvals and suggest improvements to minimize avoidable rejections.
Qualifications & Skills:
Bachelor’s degree in Finance, Business Administration, Economics, or a related field.
Minimum of two years prior experience in credit assessment, loan underwriting, or compliance within a financial institution is an added advantage.
Strong analytical and decision-making skills with keen attention to detail.
Ability to review large volumes of applications efficiently while maintaining accuracy.
Excellent communication and report-writing skills.
Proficiency in using loan management systems and data analysis tools.
Strong ethical judgment and commitment to fairness in financial decision-making.
Why Join Numida?
Opportunity to contribute to a fair and transparent lending process.
A dynamic work environment with room for professional growth.
Competitive compensation and benefits package.
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