The Compliance Agent assists in the day-to-day transactions relating to compliance. The agent will report to Directors to ensure all transactions remains compliant with company polices.
This agent will do account research to verify and/or correct credit balances, performs verification of payouts, perform professional level investigative tasks identifying instances of alleged fraudulent activities. This position requires working in shifts (night shift included). You must successfully pass a criminal history check.
Job Responsibilities:
Use logic to analyze or identify underlying factors associated with information or data to draw conclusions
Extract and compile data from various systems and sources; verify the accuracy and integrity of information required for processing
Responsible for verification of accounts by using automated software application in extremely fast paced environment
Liaise with other internal department for account verifications that require their attention
Identifies risk indicators, red flags to management and other departments and propose corrective action
Proactively analyze and clearly communicate issues and suggested solutions to management
Suggest continuous improvement ideas and assist in the implementation of new departmental efficiencies
Provide senior level constructive feedback to internal departments following reviews of their deliverables
Qualifications
2 years in a compliance or a related field
2 years in a high paced business and experience in working in large organizations.
Working in online based large organizations is an advantage
Ability to maintain confidentiality and data accuracy when handling sensitive information
Ability to operate and prioritize in a fast-moving & demanding environment and deal with complex situation
Technical and professional skills or knowledge of risk and controls analysis
Strong oral and written communication skills
Must be self-guided and motivated, working to complete tasks thoroughly and requesting assistance if needed
Strong analytical mindset with an ability to synthesize data; detail oriented with a focus on quality results and accuracy
Proficiency with Microsoft Office is a must
