About the role
You’ll be in charge of coordinating and executing driver engagement programs, in collaboration with local marketing, local operations, and public policy teams and the brand’s communication across our social media channels, including Facebook, WhatsApp, Telegram, Twitter, and Instagram.
Your daily adventures will include:
Establishing and actively managing driver forums online (Facebook, WhatsApp, or Telegram)
Collaborating with Internal stakeholders (local operations and Public Policy) in hosting online or in-person Q&A events
Coordinating with local marketing and operations on the creation and execution of driver communications calendar and driver engagement events
Relay sentiment from driver surveying and events to assist Public Policy in anticipating potential opportunities or risks
Flag potential viral cases to customer service, operations and marketing colleagues
Coordinate local safety responses across Social Media
Contribute to increased instances of positive driver/rider PR
About you:
Advanced understanding of social media platforms, and their features (Facebook, Instagram, Telegram, WhatsApp, etc.)
Strong experience with social management platforms, such as Emplifi
Basic understanding of CMS, and CRM systems (WordPress, CleverTap, Mailchimp, etc.)
Excellent communication and project management skills
Experience organizing in-person and online events
Ability to think analytically in generating simple reports
Flawless written and spoken English and Swahili, any other local Kenyan language is a plus.
Organized and detail-oriented
Creative writing and thinking skills
Ability to work independently and to collaborate as part of a team
Why you’ll love it here:
Play a direct role in shaping the future of mobility.
Impact millions of customers and partners in 500+ cities across 45 countries.
Work in fast-moving autonomous teams with some of the smartest people in the world.
Accelerate your professional growth with unique career opportunities.
Get a rewarding salary and stock option package that lets you focus on doing your best work.
Enjoy the flexibility of working in a hybrid mode.
Take care of your physical and mental health with our wellness perks.
Apply via :
bolt.eu
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