Job Description
Location: Mathare, Nairobi
Reports to: Health Services and Program Officer
Hours: Mon- Fri, 7:30am to 3:30pm, 2 Saturdays a month
Main Purpose of the Job
The primary duty of the SHOFCO Community Health Workers is following up on selected patients in their homes to ensure treatment adherence and recovery and report to any complications to physicians.
CHWs are also responsible for clinical outreach and active case finding, conduct relevant health talks/topics will be scheduled by the CHW Supervisor and performed by the CHWs in the clinic and throughout the community.
Key Performance Indicators
No of patients referred
No of families visited at home
No of defaulters traced
No of clients with special needs linked to the facility
No of h/educations conducted
Outputs
Accurate community diagnosis and referral
Accurate identification of health need and referral
Timely linkage of clients
Awareness creation and education
Impact
Community acceptance of services offered at the facility
Awareness of good health practices at the community
Good health seeking practices at the community
Beneficiary assessment
Community surveys
Reporting responsibilities
Timely departmental reports
Following the right channel of reporting issues
Proper and timely reporting of incidences
Job Responsibilities
Advice the community members on health matters and accessible health services available at the facility.
Conduct community mobilization and create awareness on services available at the facility.
Identify clients with health needs and refer to the facility, accompanying them where necessary
Conduct community screening services for people in need of treatment, special services like nutrition, ANC, family planning, gender violence issues, cervical cancer screening and immunization and refer appropriately.
Provide health preventive and promotive messages to the community
Identify the particular healthcare needs of a community and make referrals appropriately
Sensitize the community on health risks , nutrition, immediate management of accidents and first aid
Act as a link between the community and the health facility
Follow up of very terminally sick clients i.e. CCC, diabetics, hypertensives etc. and support appropriately.
Conduct home visits to clients with special needs to assess progress and adherence
Maintain updated client records with plans, notes, appropriate forms or related information
Advice clients or community groups on issues related to sanitation or hygiene, such as flossing or hand washing
Offer health talks to clients both in the facility and the community
Advice clients or community groups on issues related to social or intellectual development such as education, childcare or problem solving.
Trace clients who miss appointments and defaulters for those on nutrition, ANC, PMTCT, Postnatal and CCC follow up.
Accompany very ill clients from the community to the facility and also referred clients where relatives are not available or are not reliable
Perform any other duty assigned by the manager/team leader
Qualifications
Communication Skills
Reporting skill
Capacity building ability
Previous experience working as a community health worker will be an added advantage
