Overview and Purpose of Position
The Communications Operative Intern will be employed as an Operations intern tasked to work closely with the Control Room Operations team to ensure all Control Room operations needs are
The ideal candidate shall; coordinate with team members, customer satisfaction &conduct customer assurance duties as part of service delivery.
Must be a quick learner and to grasp the control room operations including the day to day activities within the control
Responsibilities
Perform daily control room tasks with high integrity and efficiency
Monitor CCTV and report any unusual activity to the Line Manager/Duty Security Officer
Keep accurate records of all communication
Keep a record of any incidents
Manage incoming phone and answer all the calls courteously.
Identify and recommend changes to improve our security operations
Any other duty as directed by the Duty Manager or Line Manager
Competencies
Must have completed or are about to graduate with a Degree in Criminology and criminal
Additional ICT background will be an added
Proficient in MS Office and Google Suite
An analytical mind with problem-solving skills
Excellent organizational and multitasking abilities
Fluent in written and spoken English, additional languages are an added advantage
Excellent Communication Skills g. clarity, and courtesy on phone and on email.
Understand the job description
Must be operationally proactive, eager to learn, and be solution-oriented
Apply via :
www.opticom.co.ke
