Communications Manager

Description
As a Community Manager for Cookpad in Kenya, your role will be to help build a user community that people want to be a part of. This is a permanent position and the successful candidate will be working remotely.
Requirements
You will be passionate about Cookpad’s mission to make everyday cooking fun and growing the Cookpad community in Kenya. Activities will include:

Manage user-generated contents applying ‘User-First’ mindset
Use ‘Build-Measure-Learn’ approach in community retention activities
Apply 24/7 approach to respond to user feedback and solve user problems
Work closely with regional lead and product team acting as the bridge between users and product
Coordinate and post social contents across channels

Is this role for you?
We are looking for people with drive, desire and the know-how to get one step ahead of the need.
You Will Identify With This Role If You

are interested in how cooking can have a profound impact on the everyday life of billions of people around the globe and on the planet
hold a Bachelor’s degree in Communications or a related field
have 3-5 years experience in managing a community on a social platform
have editorial skills, including copywriting
have working knowledge of Google Drive
have strong communication skills with the ability to build and maintain good rapport with users through writing, and handle situations with confidence, tact and resourcefulness
are highly organized and able to multitask
are a self-starter and highly motivated; capable of working independently, yet collaboratively, within a fast-paced environment and under extreme uncertainty, while
maintaining a positive, proactive and energetic approach
are willing to travel locally
have previous work experience in an international team environment

Benefits
Ask everyone who works at Cookpad what we love about working here and the answer is: being part of the mission and our colleagues. Expect to work with people who are passionate about and committed to the mission: we challenge ourselves and each other to do the best work we can.
What happens next?
We’re building a global product with a global team that’s full of world-class talent. Our hiring process is designed to let your talent shine and for us to get to know each other so we know we’re the right fit.
When we receive your application, it’s reviewed to see if your experience and skills are a match for what we’re looking for in the role. If they are, one of our Talent team will get in touch for a chat.As a next step you will meet multiple members of the country and regional teams to offer you deeper insight into the topics you might be working on and assess if your experience and personality could be a good fit for this role. Some of these interviews will be based on real-life Cookpad case studies. We respect your time so this can happen all in one day or over a couple of visits.
Equal Opportunity
The Cookpad team is made up of an incredible, diverse range of people. We are proud to be an equal opportunity employer. We do not discriminate based on race, ethnicity, colour, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.
Your Privacy
When applying for a job with Cookpad, we will collect personal information about you. We use that personal information predominantly for the purposes of processing your application and analysis of our recruitment activity. You can read more about how we use your personal information in our privacy policy. If you an applicant from Europe, you can read our privacy policy