Principle Accountabilities
Collate and develop content to be shared with various stakeholders (including service providers like lawyers, valuers, etc.) and agree with project teams on the communication calendarization and dispatch models across various communication channels.
Effectively engage with our existing and prospective clients, across the various communication channels, in a robust manner so as to increase engagement and uptake.
Prepare regular insight-driven reports to inform and improve the brand, product, service, engagement/communication and budgeting strategies.
Property
Activations
Manager
Communications
Co ordinator
Property Business
Monitor, evaluate and provide insight-driven reports about the robustness of the engine’s strategy, processes and reporting.
Maintain, update and upgrade the data repository of communication’s information in collaboration with other internal teams and databases as per the approved KPIs.
Report on ROI of the engagement/communications strategy from the pipeline and across the value chain from awareness to conversion.
Horizon scanning with a view to identify opportunities for better solutions as well as awareness and engagement/communication models.
Key Competencies and Skills
General Competencies
Strong interpersonal, communication, and presentation skills
Strong planner and organizer
Ability to research and analyze internal and competitor data & derive actionable insights
Result-orientation-ability to manage self and prioritize projects.
High levels of proactivity
Business acumen
Strategic orientation
Passionate about accountability and goal achievement
Consistently resourceful and creative
High level of integrity
Technical Competencies
Avid writing skills
Creative content development skills
Research and analytical skills
Digital & Social Media Management Skills.
Digital maestro
Proficiency in CRM applications
Minimum Qualifications, Knowledge and Experience
Education
A Business-Related / Social Sciences / Research degree: Preference for Marketing option, Communication/PR, Digital Experience
Experience
Preference for candidates with experience in Communications, Customer Value Management, Lead Generation, Contact Centre Services, Research & Analytics
At least one year in experience in corporate communications or public relations
Verifiable experience in content creation and social media platform management.
Apply via :
www.hfgroup.co.ke