POSITION: COLLECTION/PORTFOLIO OFFICERS
Baron Capital Limited is a leading financial institution in Kenya, committed to delivering exceptional banking solutions to our esteemed clientele We are currently seeking a dynamic and experienced Collection Officer to join our team and contribute to our mission of providing top-notch financial services
RESPONSIBILITIES:
Maintain the loan book register
Document and liaise all early payments with the Portfolio Manager
Update PAR report as per the policy Update the Pipeline report by COB
Ensure fleet has valid insurance policies Report all accident cases to the Portfolio Manager
Ensure a smooth payoff and finalise on documentation for clients
Prepare demand letters for approval
Ensure that Proclamation and Disposition Letters are sent to clients
Prepare repossession letters for approval Check condition of car, inspect, refurbish and document as per policy
Ensure all vehicles are accounted for
Attend auctions on behalf of the Company Prepare loan restructuring application and account statement
Send chattels to the lawyer for registration Maintain world class customer service to all clients
Attend departmental meetings, present portfolio reports
REQUIREMENTS:
Degree or Diploma in a relevant field Previous work experience collection is a must
Strong communication interpersonal skills
Great customer service skills in and Strong time planning and multi-tasking skills
Highly motivated and ambitious individual with unquestionable integrity Previous experience in debt collection or a related field is preferred
Strong communication and negotiation skills
Excellent organizational and time management abilities
Proficiency in data entry and record- keeping
Ability to work independently and as part of a team in a fast-paced environment
Valid driving license
Interested candidates are encouraged to submit their resume and cover letter indicating expected salary to recruitment@baroncapitalcoke with the subject line “Collection Officer Ongata Rongai” Please include details of your relevant experience and why you believe you are a suitable candidate for this position
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