The successful candidate must be a natural extrovert who enjoys engaging with clients and comfortable with data.
He/ she MUST have an in depth knowledge in FMCG industry and relevant experience in distribution, brand and category management.
Key Responsibilities:
Professionally engages with and holds senior relationship with client’s organisation.
Identify opportunity within the client’s organisation in order to further entrench the Company service offering.
Manage annual review process.
Proposal development for contract negotiation.
Plan, execute & supervises client success task and assignments.
Ensuring accurate & timely delivery of assignments to clients as per contractual obligation.
Travel regionally in order to engage, train and up skill clients in the region.
Participate in clients conferences, presents & facilitate workshops & engagements.
Orientates, trains & mentor’s junior client success members.
Qualifications:
Must have a bachelor’s degree in Business, Marketing or Business Science.
Must have a minimum of 5 years of experience in consumer goods, customer insights, market research and retail.
A minimum of 3 years in business development, client facing position or consulting.
Excellent interpersonal skills.
Financial knowledge & strong business acumen.
Highly numerate with excellent attention to details.
Understanding of the client’s lifecycle and in depth knowledge & understanding of the client’s strategic business objectives.
Pro-active and confident.
Flexible & agile with the ability to work on multiple projects.
Monthly gross salary: Ksh. 300,000 – 400,000/= (Approx. 3,000 – 4,000 USD) depending on skills & experience