Client Service & Admin Manager

Job Description

The incumbent will manage Business Generation / Business development activities, provide administrative coordination overseeing the reception and office management function which includes assisting the senior leadership team with scheduling and administrative tasks.
Gross Salary: 150k – 200k
Responsibilities

Oversee follow up of all business development activities from the teams responsible and ensure efficient and timely responsiveness to client queries and clarifications
Maintain and update the marketing database with new and existing client contact information.
Monitor features in selected publications, submit editorial, develop relationships with editors and journalists, and consistently strive to enhance TT Africa’s profile in the press
Compile and coordinate updating/maintenance of marketing materials including capability statements, CVs, Case Studies, Brochures, etc
Work within the Team to assist in the preparation of new bids/client presentations.
Play an active role in organizing marketing and clients’ events, functions including cocktail parties as required
Provide active support at business development events
Supporting the running of projects
Provide administrative support to the Director(s) including diary management.
Arrange internal/external meetings and events and handle all the related logistics.
Help arrange social events, plan client entertainment activities including venue, invites and logistics as and when required
Provide document generation, formatting and presentation support (e.g. reports, letters, and PowerPoint presentations).
Set up new project templates
Assist with the compilation of reports as required, including monthly reports, close out reports etc.
Effective implementation and management of document management system
Tracks office supply inventory and order office supplies
Assist with new starter process (e.g. ordering laptops, software, business cards etc).
HR support of key dates and document requirements
Assist with the mobilisation and demobilisation of team members to site locations and manage rotations schedule

Qualifications

BA Administration or similar Admin related qualification
5 years’ experience in a similar role
Strong Business development experience
Strong administration and diary management skills
Must be able to delegate effectively
Expert Microsoft office knowledge
Project management skills are highly desirable
Strong interpersonal skills and ability to manage and lead effectively in a team environment

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