ResponsibilitiesThe role will lead and promote a positive culture to improve customer experience, handle and resolve client queries and complaints, and provide timely feedback in a way that promotes the brand and grows the business.Requirements
Diploma or BA degree in business, communications and related fields.
Experience in customer services at least 3 years in a management role
Good interpersonal skills and ability to influence and negotiate at different levels
Excellent communication skills necessary for interaction and negotiation
A high degree of integrity, dependability, and confidentiality
Good planning and organizational skills
Interested and qualified candidates should submit their applications via email by 11th November 2023
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Apply via :
hr@mwananchicredit.com
