Job descriptionJob Purpose
Conduct ongoing research and analysis to enable the Relationship Managers to fully understand the clients’ business, context, and identify potential business opportunities for the bank.Interpret the research findings and analytics. Make recommendations regarding potential opportunities or risks so that the Relationship Manager is able to proactively identify solutions or mitigate commercial risks.
Key Responsibilities/Accountabilities
Client relationship management
Compile and analyse information regarding sales activity and business pipeline.
Interact and liaise with clients with the purpose of providing or requesting information, to assist in the deal execution and/or gathering critical information for the bank.
Information Management
Ensure that the client information is updated in all the relevant information systems, and when out-dated, liaise with clients to gather the updated information.
Compile and analyse reports on client profitability, product profitability and provide input to the budget planning and performance management process.
Responsible for the implementation and adoption (within Branch, Department or Section) of all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies,
procedures and processes. This includes verification and confirmation of PEP approval as per the on boarding process.
Client Deal Enablement
Ongoing review of client base for potential High Risk clients.
Develop and prepare credit paper for submission to the Product Credit Committee (PCC) in conjunction with Coverage Manager.
Develop and prepare appropriate documentation to complete annual credit review in conjunction with the Coverage Manager.
Act as escalation point for any identified risks to the Coverage Manager.
Preferred Qualification And Experience
Bachelor’s degree in business or business related field.
A post graduate business degree will be considered an advantage.
1 to 2 years in the Banking, Financial Services or Business Consulting.
Experience in conducting research and analytics, supported by strong computer proficiency skills.
Knowledge/Technical Skills/Expertise
Seasoned Research skills
Proactively identifies the need for, initiates, plans and manages research projects.
Able to present findings and reports at important meetings (including external stakeholders or clients).
Translates research reports into lucid and valid summaries and gives effective presentations on the findings.
Conducts major and multiple research projects.
Advises on the formulation and revision of the commercial plan in the light of research findings.
