PURPOSE:
Responsible for effectively handling claims and settling them within stipulated timelines.
PRIMARY RESPONSIBILITIES:
Attend to clients queries and enquiries;
Receive, acknowledge, register and process fully documented claims for payment;
Scan, archive and file claims documents;
Communicate to the clients on claims status;
Update claims records to ensure correct data is maintained and
Liaise with underwriters for missing underwriting claim details.
Settle service provider invoices
PERSON SPECIFICATIONS
Academic Qualifications
Bachelor’s Degree in a related field
Diploma in relevant field / Relevant technical training certificate / part qualification in relevant professional field
Experience
Up to one (1) years’ relevant experience
Skills and Attributes
Excellent communication and presentation skills
Problem solving skills
Excellent interpersonal skills
Good analytical skills
Computer literate in MS Office and other office applications
Understanding of the working environment /competitors
Technical competence in insurance
Basic knowledge of regulations by AKI and IRA
Apply via :
cic.co.ke
