Ref. No. CA/hr/07/2018
Metropolitan Cannon Assurance Ltd is a member of MMI Holdings Limited, a global player in Health, Life and Short term Insurance, and operating in Africa, South East Asia, India and the UK. The Short-Term Business (GB) is seeking to fill the above listed position with a dynamic, forward thinking achiever with expertise in the General Insurance field.
PURPOSE OF THE ROLE
Reporting to the Claims Manager – General Business, the Assistant Claims Manager will provide functional, technical and process support to the leadership of the department. In addition he/she will be responsible for the development of departmental staff so as to ensure a competent team.
PRIMARY Duties & Responsibilities
Verification of all claims presented to ensure that they fall with the scope of respective insurance policy cover and that policy conditions have been met.
Acknowledge receipt of new claims, register new claims and open claim files (manual and electronic) while ensuring accuracy and completeness of documentation
Communicate the decision regarding coverage and accuracy of claims to claimants, insured’s, branches and other parties concerned.
Appointing motor assessors and ensure daily follow ups
Follow up all registered claims through to final settlement/payment.
Initiate recoveries with third party insurers and third parties
Deliver client-centric processes and solutions
Daily follow ups with clients and Insurers
Take ownership for own learning and development
Qualifications and Experience
Bachelor’s degree in insurance or its equivalent
Progress in ACII/IIK qualifications
At least 1-2 years’ experience in claims management.
Required skills and Competencies
Ability to structure and organize work efficiently
Good customer service, communication and negotiation skills.
Basic understanding of Insurance principles and practice
Basic understanding of claims processing
