Positions: (2)
Region: Nairobi
Reporting to: Head of Channels
Band: 3
Department: Enterprise Division Role Purpose To sell and manage the distribution of Telkom product and services to Partners and Channels customers within an appointed area, the role needs to identify and facilitate sales opportunities within current and new Partners and Channels customers to maximise sales within the appointed area. The incumbent also will be responsible for consistently achieving sales targets, growth plans & Relationship management with key customers and partners for the appointed area.
Working For Us, We Expect You To:
Contribute to the cost savings target of the business
Build and maintain relationships with key customers and partners and facilitate the continuous growth of the customer base for the assigned area
Determine required solution for the customer with a focus on cross- and up selling of products and services
Develop and demonstrate a thorough understanding of the partner and customer’s business for the assigned area
Conduct analysis of customer, partners and sales metrics, costs and categories to inform business decisions
Address and resolve escalated issues from customers and partners
Forecast and maintain sales plans with customers and partners for the assigned area
Ensure the accuracy of the first bill as per the signed agreement
Continuously ensure alignment with marketing, branding and communications procedures
Compile and execute action plans to grow the customer and partner footprint for the assigned area
Forecast and monitor sales for the relevant market segments for appointed area
Provide insights in the growth strategies in conjunction with partners and customers and partners to drive business growth for appointed area
Facilitate and maintain the development of communication channels on all levels to prevent breakdown in information flow
Support sales administration team with required information for sales order management
Support the finance team in money collection and issue resolution
Keep customer information and contractual agreement up to date
Ensure adheres to policies and procedures to support governance and controls
Take responsibility for self-development through self-study, identification of learning opportunities
Embark on a continuous learning drive to stay abreast with best practice in Telecoms and related industries
Ensure a thorough understanding of the Telkom products and services, policies and procedures to ensure a consistent delivery of sales and sales message to all customers and partners.
Academic background & Professional Knowledge
Relevant Business degree in Marketing, Economics or any related field
Possession of CIM Certification is an added advantage
Have experience of between 3-5 years mostly in Marketing & Sales management.
Be able to direct a channel with multiple accounts and partners
Here Are The Skills We Are Looking For:
Outstanding Presentation skills
Supply chain understanding
Relationship Management & Negotiation Skills
Resourcefulness and attention to detail
Efficient and results oriented
Self-motivated person able to work under minimum supervision
go to method of application »
Use the link(s) below to apply on company website. Application should be sent to irecruitment@telkom.co.ke for internal applicants and to recruitment@telkom.co.ke for external applicants by providing an updated Curriculum Vitae (CV) before 15th July 2020 including details of your current telephone contacts and names of three referees. Only shortlisted candidates will be contacted.Telkom Kenya is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to tribe, religion, gender, age or disability.
Apply via :
irecruitment@telkom.co.ke
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