Responsibilities
To record all events and actions taken in a clear ,legible, accurate written format and provide an efficient and courteous radio and telephone answering service and deal efficiently with all enquiries.
Controller surveys all CCTV cameras, patrols the premises from time to time both physically and via camera as he/she discharges supervision duties.
Controller records all occurrences incidents in the security occurrence book and provides occurrence reports at the end of his/her shift.
Controller protects and ensures proper use of all CCTV/ Control room equipment.
Participate in personal training and development in order to maintain an understanding of current CCTV legislation and regulations.
Controller reviews/ plays back footage in the event of any investigation (Only with authority from the security officer.
Liaise with authorities in case of emergency in the premises in the absence of security officer
Participate in daily security briefings to ensure security standards are as per the requirements from the contracted guards.
Any other duty as assigned from time to time
Qualifications
Diploma in Security Management
At least two years proven experience in operating CCTV equipment
Certificates in Fire Safety and First Aid
Be able to prioritize, organize, and follow-up.
Observant and skilled at interpreting people body language and expressions.
Be a clear thinker and be able to remain calm and resolve problems using good judgment.
Maintain confidentiality of guest information and pertinent hotel data.
