Duty Station: Tuskys Branch
Job Description:
Overall Purpose: Undertake retail and customer service activities within the store in-order to optimize and exceed sales targets, customer satisfaction and profitability.
Key Primary Duties and Responsibilities
Set Sales targets and cascade KPIs and thereof appraise and monitor staff performance using the KPIs.
Oversee neat and attractive product display by ensuring maintenance of general cleanliness of the sales Floor, merchandise and shelves at all times.
Execute all in store promotions to meet set targets.
Ensure merchandise is appropriately tagged with correct prices and in good quality and in sellable condition;
Ensure all members of staff are dressed as per the outlined dress code
Scheduling of daily routines, offs and leaves and assist in training, mentoring and coaching of sales representative.
Assist in periodical stock taking exercises and analyzing their feedback from customers
Advises customers by providing information on products.
Helps customer make selections by building customer confidence; offering suggestions and opinions.
Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
Contributes to team effort by accomplishing related results as needed.
Any other role as assigned by the management.
Persons Specifications
Education Qualification
Bachelor’s degree in Business Administration or any other related field.
Diploma in Merchandising or related field.
Experience Requirement
Minimum 3 years’ experience preferably working in an apparel store.
Key Skills and Competence
Supervisory skills
Good communication skills
Good customer service skills
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