Position Summary
The Care Management Officer will provide corporate client support, serving as a liaison to specific corporate clients and also participating in formulation of business growth plans for the hospital.
Responsibilities
Maintain and grow the institution’s business.
Enhance and maintain very good relationship with care managers and referring doctors.
Coordinate meetings with the appropriate stakeholders to improve service delivery.
Provide clinical care facilitation in the daily patient rounds of various patients admitted in the hospital as appropriate.
Organize one-on-one visits with cooperates in regards to referrals and medical institutions.
Ensure effective communication with our target market.
Continuously work to build medical tourism referrals ensuring we follow best practices and enhance patient satisfaction.
Keep the referring doctors and institutions database and continuously update on AKUHN new services/ clinical staff.
Address all issues/challenges arising from all stakeholders.
Participate in all team efforts as departmental needs arise.
Any other duties that may be assigned from time to time.
Requirements
Registered Nurse (KRN/M; KRCHN) with current licensure with the Kenya Nursing Council.
Minimum of five (5) years of Nursing and Health Insurance experience.
Must have excellent communication, report-writing skills and business development experience.
Good interpersonal skills with demonstrable ability to build relationships among team members.
Ability to work under pressure and meet stringent deadlines.
Professional attitude, strong work ethic with attention to timeliness, accuracy and efficiency in handling a demanding work load.
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