The Programme Coordinator will be responsible for end-to-end delivery of CCA cohorts including: mobilisation of candidates, training of delivery partner staff in Generation methodology, preparation of new training centres, quality assurance, managing relationships with employer partners during training and after placement, post-graduation support of candidates and overall coordination of the programme.
Responsibilities
1. Managing Partners
Being primary point of contact between Generation Kenya and delivery partners, students and employers
Building and maintaining relationships with employer partners, including prospecting and on-boarding of new companies
Ensuring that all regulatory requirements and funder demands are met at the centre and student levelsMonitoring performance of delivery partner and students during boot-camp and after placement
2. Programme coordination
Preparing training centres by ensuring the readiness of all classroom materials (e.g. computers, chairs, boards), utilities (e.g. electricity, internet, toilets), signage and materials for field exercises (e.g. water, detergent), etc. before the start of each program
Training/management of centre staff – ensuring staff (coaches, teaching assistants) are prepared before program begins, assisting them in solving problems, organising weekly staff meetings, ensuring compliance with Generation’s monitoring tools and processes
Overseeing the planning and execution of youth mobilisation and screening, from supervising use of different mobilization platforms (print, social media, community mobilizers), to ensuring quality execution of screening process (information sessions, literacy/numeracy tests, 1:1 interviews, and registration)
Coordinating logistics of day-to-day running of programs, including distribution of programme schedule and materials to instructors and students, support of field exercise logistics, supervision of use of grading tools (scorecard and assistance tracker), etc.
Scheduling and managing employer presentations for candidates, organizing employer interview days, and coordinating with employers once job placements have been made
Maintaining database with student information and programme records before and after placement, ensuring candidate performance follow-up and maintaining contact with all alumni
Solving for consistent programme and process improvement
3. Continuous Improvement
Collecting, synthesizing and responding to feedback on the programme and the curriculum from students and employers
Problem-solving on updates to curriculum and operational improvements
Skills / Mindset Required
Bachelor’s degree
3-5 years of direct supervisory management experience
Experience preparing youth for employment
Ability to lead interactions and meetings with employers, including negotiation of payment
Experience working in call centres or business process outsourcing (BPO) sector preferred (but not required)
“Do-er” mind-set, with a passion for the start-up environment, fast-changing priorities and achieving challenging goals
Well-developed sense of attention to detail
Interest in working in a fast-growing organization and being an integral part of aggressive scale efforts
A positive, solutions-oriented attitude, drive for excellence, and ability to be a team player
