Brief Description
Assuring that crew comply to the regulatory standards and assisting with their inquiries.
Detailed Description
Inflight and Catering
Disseminate information to promote better communication flow between management and cabin crew.
Prepare weekly reports on crew performance in liaison with inflight management for decision making by the management.
Prepare and analyze periodic performance data reports, i.e. lay over, sick off, ground duty, leave days, etc.; in order to enhance cabin crew utilization and productivity
Compile data and run voyage reports.
Prepare and compile crew monthly achieved nights.
Check, verify and submit cabin crew productivity claims, i.e. layover and extra hours allowances payment and subsequent payroll data entry within stipulated timelines.
Ensure the office is well administered organized all the times.
Planning, organizing and coordinating meetings both internal and external and taking minutes as required.
Plan and facilitate cabin crew appraisal performance reports in liaison with IPMs.
Raise inflight requisitions from the stores/supplies.
Collate and forward crew documents to crew planning for update.
Update cabin notices and maintaining accurate and timely records of crew members.
Ensuring crew roster integrity and referring to Managers on the irregularities.
Ensuring adequate crew number to operate the flights.
Communicating with hotel and transport for crew layover in BKK.
Preparing and compiling crew monthly achieved nights and other expense.
Ensuring implementation of safety, security and emergency standards at all times.
Performing additional duties as assigned.
Job Requirements
Knowledge, Skills and Experience
Secondary education completed
University degree in a business-related field
TOEIC score of at least 450 points with 2 years validity
3 years of relevant experiences in a large organization or service industry
Excellent communication and interpersonal skills
PC literacywith working knowledge of Microsoft Office packages
Additional Details
Other Skills
Impeccable bias for action and high resilience
Good communication and interpersonal skills
Result oriented/ pro-active/ innovative
Organizational and analytical and numerical skills
Honest with high integrity
Team player
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