Key responsibilities
• Coordinating defined systems administration functions across publishing and pre-press servers, Macs and PCs;
• Interpreting and implementing IT policies and strategies and advising management on technological trends in the industry;
• Coordinating technical support to users in a mixed Mac/PC desktop and server environment;
• Maintaining systems backup, security and contingency plans to ensure business continuity;
• Liaising with suppliers to ensure maximum systems availability;
• Periodic reviewing procedures, policies and workflows in relation to current technology and ensuring that software licensing laws are adhered to;
• Ensuring that change management, system alterations and enhancements are controlled and in line with laid down ISO procedures and IT best practice;
• Coordinating staff training to maximize utilization of IT resources;
• Ensuring optimum security of all business systems at all times;
• Ensuring disaster recovery (DR) Business Systems are always available for use;
• Ensuring successful IT projects implementation;
· Leading a team of professionally skilled Publishing and Pre-press technicians and Administrators to provide technical support in the company;
Knowledge & Skills requirements
Degree in Information Technology or equivalent from a recognized institution.
At least 3 years’ experience in supporting UNIX and Sybase or SQL databases
SCSAS or SCSA Sun Solaris Unix Certification or equivalent Unix certification
Business Objects Certified Professional–Crystal Reports (BOCP-CP) or equivalent training
Sybase ASE Administrator Professional or MCDBA Certification
Knowledge of publishing and prepress systems/workflows an added advantage.
Strong Interpersonal and customer service skills
Good organizational & coordination ability
· Good supervisory and people management skills.