Business Processing Officer Strategy Manager

Job Description

Reporting to the Business Processing Supervisor, the incumbent will optimally carry out business processing in the department and ensure that customer standards are met.

The key objectives for this position are: –

Ensure completeness of insurance documentations – KYC
Prepare Renewal lists and process renewal notices
Premiums Processing
Process underwriting documentations
Prepare policy documents/ contracts
Respond to inter departmental queries and complaints in a timely manner
Assist in credit control by ensuring no unpaid business is not booked
Membership Management- Deletions, additions, member lists, deactivation letters etc.
Preparation of Medical cards, activation, deactivation, issuance etc.
New medical scheme set ups- completion of contract files, payments, member lists etc.

Qualifications and experience

Entry level.
Degree in relevant field

Knowledge and Skills

Product knowledge and functions of the various departments.
Basic computer skills

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