Business Processing Officer Alternative Distribution Channels Manager Telesales Consultant- I

Job Description
Reporting to the Business Processing Supervisor, the incumbent will optimally carry out business processing in the department and ensure that customer standards are met.
The key objectives for this position are: –

Ensure completeness of insurance documentations – KYC
Prepare Renewal lists and process renewal notices
Premiums Processing
Process underwriting documentations
Prepare policy documents/ contracts
Respond to inter departmental queries and complaints in a timely manner
Assist in credit control by ensuring no unpaid business is not booked
Membership Management- Deletions, additions, member lists, deactivation letters etc.
Preparation of Medical cards, activation, deactivation, issuance etc.
New medical scheme set ups- completion of contract files, payments, member lists etc.

Qualifications and experience

Degree in relevant field
Atleast one year experience in a similar role

Knowledge and Skills

Product knowledge and functions of the various departments.
Basic computer skills

Closing Date: 11 May 2023

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