KEY PRIMARY RESPONSIBILITIES
Accurate set-up of New schemes and / or policies in the medical systems, and updating any shared databases and folders.
Renewal Management: Accurate and timely renewal of schemes and / or policies in the Underwriting system
Credit Facility Set-up: Sharing of Credit Facility instructions for both New and Renewal Business and ensure member access based on scheme guidelines
Membership Management: effecting timely member additions and deletions, and producing the requisite debit, credit notes and Issuance of Medical cards, activation, deactivation etc.
Issuance of documentations: Accurate and timely issuance of underwriting documentation – Policy documents, endorsements, debit notes, credit notes, membership card (both virtual & physical), travel letters etc.
Analysing the risk presented through proposal forms/risk notes and accepting business as per the set criteria;
Ensure completeness of insurance documentations – KYC
Addressing enquiries and feedback from internal/external clients within the timelines stipulated in the service charter and/or SLAs signed with respective clients;
Ensuring that business is processed in the systems only after requisite payment is received or credit approved. Ensure premium settlements for approved credit is followed as scheduled and collected.
Assist in preparing weekly and monthly reports, giving details of departmental performance on business acquired/lost and feedback on market practices from customers;
Participating in company CSR and brand building activities in liaison with other departments.
Any other duty as may be assigned by management from time to time.
ACADEMIC QUALIFICATIONS
Bachelor’s degree in Business related field; Finance/Economics/Marketing/Actuarial Science or an equivalent.
JOB SKILLS AND REQUIREMENTS
Negotiation skills
Interpersonal and Communication skills.
Detail oriented.
PROFESSIONAL QUALIFICATIONS
ACII/CIM/IIK
EXPERIENCE
At least 2 years’ relevant experience
Apply via :
apollogrouprec.peopleshr.com
