Business Performance Analyst

Performance Monitoring and Reporting

Track departmental key performance indicators (KPIs), assess the outcomes and recommend adjustment to improve results, efficiency and operational metrics across business units.
Develop dashboards and reports to provide actionable insights to the MD.

Data Analysis

Analyze complex data sets to identify trends, opportunities, and areas of concern.
Use statistical methods and tools to support evidence-based decision-making.

Strategy Execution

Collaborate with the MD and leadership team to develop and implement business growth and development strategies.
Ensure strategic initiatives are refined, communicated and implemented effectively by coordinating cross-departmental efforts to align with the company’s vision, mission and goals across all departments.
Ensuring that strategic initiatives are implemented effectively by coordinating cross-departmental efforts and monitoring monthly/quarterly progress and addressing roadblocks.
Provide analysis and recommendations to align initiatives with organizational goals.

Analyse and Audit Payments

Audit all cheque and cash payments forwarded to the MD for approvals, ensuring compliance with financial controls.

Bank Transactions and Cheque Payment Control

Audit bank transactions and control approvals of cheque payments forwarded to the Bank or MD to maintain financial accuracy, risk and security.

Audit Local and Overseas Purchases

Ensure all local and overseas purchases are thoroughly audited and accurately recorded in stock sheets before processing supplier payments. Additionally, verify that product pricing is calculated correctly, taking into account all relevant cost factors.

Budgeting and Financial Analysis

Support budget preparation and implementation, financial forecasting, and cost-efficiency evaluations.

Risk Analysis and Mitigation

Identify risks in business operations and all departments and propose mitigation strategies to the MD.

Process Improvement

Optimize business processes to improve productivity and reduce operational costs.
Lead the development and implementation of departments specific standard operating procedures (SOP’s) to enhance operational efficiency and ensure consistency

Stakeholder Communication

Prepare presentations and reports for stakeholders and represent the MD’s office in meetings.
Foster collaboration among leadership and departments, ensuring clear communication of strategic priorities and progress to all stakeholders.

Support in Managing Communications

Manage official communications, including emails and WhatsApp group messages, ensuring timely reviews and professional responses.

Confidential Advisory Role

Act as a trusted advisor to the MD across the business and in various business meetings, maintaining confidentiality and professionalism.

Project Management and Coordination

Coordinate cross-functional projects to ensure timely delivery and alignment with objectives and customer expectations

Benchmarking and Market Research

Conduct competitor and market analysis to inform business development strategies.

Spearhead ERP Implementation and Training

Lead the implementation of an ERP system to streamline operations and reduce workload.
Provide training and support to ensure smooth adoption across the organization.

Professional Qualifications and Experience needed:

Bachelor’s degree in Business Administration, Finance, Economics, or a related field (Master’s degree is a plus).
Proven experience in performance data analysis, financial management, or a similar role (3–5 years preferred).
Strong analytical skills and proficiency in tools such as Excel, Power BI, or Tableau, along with experience in data modeling and statistical analysis software (e.g., R, Python).
Excellent interpersonal skills, with the ability to engage and collaborate effectively with senior management and stakeholders to ensure alignment on strategic objectives.
Familiarity with ERP systems, along with experience in implementation and training, is highly desirable.
Excellent communication skills, capable of managing high-level communications and delivering presentations to diverse audiences.
IT savvy, with a proven ability to prepare comprehensive Excel sheets and create insightful dashboards and reports.
Strong organizational skills and the ability to handle multiple responsibilities efficiently.
High level of confidentiality, professionalism, and integrity.
Problem-solving abilities and experience with change management processes related to ERP implementation.
Skills in training and mentoring others on data analysis and interpretation.

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