The Role Responsibilities
Strategy
Definition and execution of the regional FM strategy and business initiatives aligning with the global FM strategy.
Business
Articulation of business performance and underperformance to stakeholders.
Business budgeting and forecasting where required.
Driving and management of a prudent cost and risk culture.
Identification and unblocking of business issues.
Support product launches locally.
Processes
Continuously seek out process simplification and process re-engineering opportunities to improve operational efficiency.
Partner with global and local stakeholders and partners to agree prioritise for execution.
Keep up to date with local regulations to assess impact / business opportunities and manage any changes to business processes and infrastructure.
Import and export best practices with wider FM regional COO teams.
Represent the business when interacting with the support functions.
People and Talent
Lead, manage and develop a high performing FM COO East Africa team in supporting the FM Regional Head and local FM Head in managing and running the local FM businesses.
Risk Management
Running of the local FM Non-Financial Business Risk Forums (FM NFRFs).
Lead the identification, assessment and mitigation of operational risks in-country.
Establish and execute effective controls to measure, monitor, assess, report and escalate risks (operational and regulatory) where appropriate.
Delegate for FM Heads where required
Governance
Supervision of FM, and oversight of Treasury Markets, and Capital Markets Products and Solutions (CMPS) in the dealing rooms in the Region, where applicable.
Ensuring dealing room staff adhere to internal and external processes and procedures, and governance practices set out by the FM risk committees.
Supervise and coordinate in-country front office compliance reviews to ensure regulatory requirements are met and audits.
Provide business support on dealing room management, eg. capacity planning, business continuity, access controls, Service Level Agreements, licensing, etc.
Regulatory and Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead the FM COO East Africa team to achieve the outcomes set out in the Bank’s Conduct Principles.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
Financial Markets Heads
Local front office desk heads, including TM, and CMPS
Regional and local CTOOs
FM Product COOs
Compliance, local and FM
Operational Risk, local and FM
FM Audit
FM Operations
Traded Credit and Market Risk
Finance, local and FM
Other Responsibilities
Embed Here for good and Group’s brand and values in FM COO East Africa team
Our Ideal Candidate
Role Specific Competencies
Financial Markets
Project Management
Governance and Control
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