BUSINESS MANAGER
Our Client is involved in the business of arts and production, and is seeking to recruit a Business Manager to support its vision of driving excellence within the production and arts sector.
JOB SUMMARY
The Business Manager will play a leadership role in overseeing and coordinating various business activities to ensure the efficient and profitable operation of the business. S/he will be passionate about the arts, and will be commercial minded with experience in growing and expanding a new business venture. S/he will have a good work ethic, with the ability to develop and implement business strategies across various work streams. The business Manager will be entrepreneurial, a strong team leader, mentor and coach, with the ability to work and deliver in a fast-paced commercial environment.
DUTIES & RESPONSIBILITIES
Duties and responsibilities will include but not be limited to;
Strategic Planning
Develop and implement business strategies to achieve the company’s goals and objectives.
Financial Management
Oversee budgeting, financial reporting, and resource allocation to ensure financial health and compliance with financial regulations.
Operations Management
Supervise daily operations, including production, supply chain, and logistics to improve efficiency and productivity.
Staff Management
Hire, train, and evaluate employees; manage performance; and create a positive work environment.
Business Development and Marketing
Develop and execute marketing strategies
Oversee business acquisition and retention activities, and
Analyze market trends to drive business growth.
Continuously undertake research to identify unique customer segments and drive development of targeted technology based solutions at competitive pricing to meet the needs of these identified customer segments.
Customer Service
Ensure high standards of customer service and maintain a register of customer satisfaction
Address customer concerns and ensure proper resolution and adherence to set SLA’s
Build strong relationships with customers through visits, interactions and collection and address of feedback.
Project Management
Lead and manage projects from inception to completion, ensuring they are completed on time and within budget.
Compliance and Risk Management
Ensure that the business adheres to legal and regulatory requirements and manage risks effectively.
Innovation and Improvement
Identify areas for improvement and implement new processes or technologies to enhance business performance.
Reporting and Analysis
Prepare and present reports on business performance, including financial statements and operational metrics, to business owners and any other stakeholders weekly monthly quarterly and as required.
Communication
Facilitate effective communication within the team and with external partners and stakeholders, ensuring clear and consistent messaging.
Problem-Solving
Address and resolve issues that arise in day-to-day operations, finding solutions to challenges that impact the business.
Financial Management
Work closely with the partners to determine relevant budgets for daily operations of the legal function
Actively track approved budgets and meet monthly budget targets as set by the Partners
Ensuring billing narrations are detailed and appropriate with respect to client billing and invoicing
Comply with all billing requirements and timelines.
Any other duties as assigned in alignment to the legal practice.
EDUCATION SKILLS & COMPETENCIES DESIRED
Bachelor’s Degree in Business Administration, Management, Finance, Marketing, or a related field
Master’s Degree in Business Administration or any other a related master’s degree can be advantageous, especially for higher-level managerial roles. It offers advanced knowledge in strategic management, leadership, and specialized business areas
At least 10 years experience leading business and country teams while supporting client needs and meetings laid down strategies
Project Management Professional (PMP) is a good to have
Ability to lead and inspire teams, manage conflicts, and foster a positive work environment
Strategic thinker with the ability to develop long-term goals and strategies aligned with the company’s vision and market trends
Proficiency in budgeting, financial analysis, and managing financial resources
Knowledge of optimizing processes, managing supply chains, and improving productivity
Strong verbal and written communication skills for interacting with employees, clients, and stakeholders
Ability to identify issues, analyze data, and develop effective solutions
Skills in planning, executing, and monitoring projects to ensure they are completed on time and within budget
Understanding of customer needs and the ability to deliver excellent service and maintain strong client relationships
Competence in negotiating contracts, deals, and agreements effectively
Flexibility to adjust strategies and operations in response to changing market conditions or internal dynamics.
Familiarity with business software and tools, such as CRM systems, ERP systems, and data analysis tools.
Ability to analyze data, generate insights, and make informed decisions based on quantitative and qualitative information
Ability to take initiative and assume responsibility for monitoring the expeditious progress of transactions
Experience translating KPIs to teams to get buy in and results
Exceptional consultancy and negotiation skills and the ability to close deals either through new business development, cross or up selling
Ability to communicate information, whether technical or non-technical to various groups and stakeholders in a clear and concise manner.
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