Business Development Officer – Retail (FAK)

Job Summary

To support delivery of targeted retail business (non-medical) growth with the right parameters.

Job Description

Business Development- Retail

Relationship Management of retail agents to deliver targeted premium outputs.
Pipeline business management, quotation processing and transmitting the same agents within TATs.
Debt Management as per the debt management standard.
Draw up and operationalize SLAs with agents for differentiated service delivery.
Adhere to inter-departmental service level standards in liaison with underwriting team across the branches.
Renewal follow-up to achieve the renewal retention ratios.
Champion cross selling for retail business
Coordinate head office agents’ activities.

Market Intelligence

Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking daily to keep abreast of market developments.
Assess market opportunities with respect to competitor sales sources by remaining in touch with market forces and influencing.
Manage knowledge capital by collecting, categorizing, storing, protecting, and distributing the result of market.

Financial

Debt management as per the debt management standard
Manage and control expenditure for travel, events, and promotional items.
Plan assign and allocate funds for events plans, or promotional items requited for brand management through brand management activities as per the structured calendar.

Operations & Compliance

Actively keep up to date with relevant knowledge, legislation and developments within the business unit and insurance industry that may have an impact on the business advantage.
Coordinate compliance with regulatory requirements for brokers for licensing and on boarding requirements as per ABC third party standards.

Education and Experience Required:

Degree in Commerce, Insurance, Law, Business Administration
Progressing/Qualified ACII or IIK
At least 5 years in Insurance Sales/or Underwriting

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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