Job Description
Support the Head of Special Projects under Personal & Business Banking in the design, definition and deployment of projects in line with Business strategy.
Ensure compliance to approved project and change management method by monitoring and reporting on project governance, control, and resource allocation in line with set Project Management standards.
Responsible for managing, updating and reporting Personal & Business Banking (PBB) project portfolio reports and benefits tracking in line with Business strategy.
Key Responsibilities/Accountabilities
Overall responsibility for consolidating, managing and communicating PBB project portfolio reports to stakeholders and business units
Provide complete oversight of project activities from start-up to implementation Ensure proper coordination, mentoring and provide direction to stakeholders, ensuring balanced allocation and delivery of Projects.
Responsible for ensuring that individual projects within the Personal & Business Banking (PBB) portfolio delivered to agreed cost, time and quality.
Ensure that PBB Project management adheres to strict governance and management principles in line with set standards
Recognise potential portfolio, project and business problems and proactively propose appropriate solutions to meet business objectives based on industry best practices.
Ensure that project initiatives are aligned to the strategic direction of the unit and benefit tracking is up to date – thus ensure predictability and interventions that are required to meet projected incomes.
Responsible for origination and positioning projects for implementation and execution ensuring monitoring and reporting of projects aspects of time, scope and budget.
Ensure effective governance and management procedures are adhered to in Business Development and origination of projects.
Manage Business resource allocation ensuring balance in allocation of projects to Business Teams and requests for project resources from the Project Management Office (PMO)
Effective management and reporting of PBB Project portfolio ensuring completion of projects within time, scope and budget in order to achieve anticipated Business benefits.
Initiate improvement and enhancements to methods, standards and tools in business development and project management and delivery.
Ensure timely communication and reporting on portfolio status to Project sponsor/Executive and other stakeholders.
Coordination of Business Development team and submission of status reports to designated stakeholders, particularly PBB unit heads, Project Board and PMO.
Structured and tactical business development and project management approach in providing required business support and initiatives that deliver required solutions.
Control and co-ordinate business development work and project supply chain ensuring balanced allocation of tasks, monitoring progress, ensuring awareness of responsibilities and securing commitment to successful project delivery.
Must drive and co-ordinate benefits delivery, using stipulated benefit monitoring management tools.
Establish and maintain collaborative partnerships and a wide relationship network across business units, support areas and external service providers.
Identify and manage all portfolio business development and project issues and risks including their appropriate escalation and contingency management.
Responsible for support of the adoption within Section of all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes.
Responsible for the implementation and adoption within PBB special projects of all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes. This includes the consideration and approval of customers including those that require being subjected to Enhanced Due Diligence for on-boarding and continued business.
Provide end-to-end project origination, prioritization and management support to Personal & Business Banking (PBB).
Work together with the Project Management Office team in project resourcing and delivery of prioritized projects.
Liaise with Channel/Product owners and business units within PBB and across the bank to ensure a synergistic and co-ordinated approach to the achievement of project objectives.
Ensure that proposed work is not being duplicated in other projects within PBB.
Liaise closely with all members of the project team to ensure successful project implementation.
Conduct regular meetings with project team to discuss and obtain feedback on projects in order to monitor progress and ensure successful and timely implementation.
Oversee the planning and administration of regular project board meetings ensure project managers submit progress reports to project stakeholders.
Manage a repository of key project documentation
Preferred Qualification and Experience
Relevant Degree from a recognised University
Expert understanding of PRINCE2 Methodology
Knowledge/Technical Skills/Expertise
Expert in Business Development techniques
Must have an in-depth knowledge of banking practices and procedures
General understanding of nature, scope, operations and priorities of project management office
Broad knowledge of business/banking operations and strategies
A sound business/industry understanding of financial services.
Finance and Accounting knowledge.
