Job Summary
To work closely with APF employees and ensure prospective customers are served in the most convenient and professional way, building and managing relationship with current and prospective partners.
Job description
Implementing the business development strategy & plans for the assigned portfolio and targets while ensuring adherence to policies and processes for delivery of targets
Managing risks to achieve quality portfolio in line with set targets through client training, loan appraisal, portfolio management loan repayment and follow up
Ensuring that all deposits have been apportioned as per customers’ payment within the stipulated time
Carrying out market analysis for the assigned area to identify potential customers
Creating awareness through marketing activities including promotion & outreach programs to generate leads and conversions.
Carrying out customer screening, recruitment, training and evaluation in the targeted markets
Carrying out loan appraisal assessment and loan processing in line with the credit policy
Ensuring service delivery through regular group/ individual customer visits, turn around, customer feedback loan progress and repayments plans for sustained relationship and customer satisfaction.
Preparing daily group status reports and sharing with the branch team for branch health and sustainability
Identifying & recommending best practices for innovation to ensure new & improved processes, products and services
Implementing service quality, customer excellence and change initiatives to achieve required business performance and culture
Qualification and skills
A Diploma / Bachelor’s degree holder in Business related discipline or equivalent from a recognized college.
At least 2 years’ experience in Credit, Banking and / or relationship management.
A good understanding and knowledge of the Kenyan Microfinance Industry is an added advantage.
Have excellent interpersonal and communications skills
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Interested Candidates who meet the specified minimum qualification are invited to send their application letter together with their CV containing three referees to recruitment@apf.co.ke
Apply via :
recruitment@apf.co.ke
