Job Purpose
Achievement of the sales targets, income and profit budgets
To ensure ongoing and successful sales and distribution of Insurance products for the Chinese sector
Manage and develop sales strategies and identify opportunities. Implement strategies for profitable results.
Key Responsibilities/Accountabilities
Sales Management
Handle the sales performance across all products, both short and long term insurances.
Identify anomalies and develop strategies to rectify and improve performance.
Provide input to ensure maximum penetration into insurance products and clients numbers.
Maximize penetration of SIA by achieving sales targets timeously
Correction of poor performance
Relationship building
Constantly maintain a professional environment and celebrate our successes
Timeously feedback to the network
Build relationship with key players and group companies
Attend regular meetings with key stakeholders
Analysis competitor trends, pricing to optimize on sales
Service all complaints in respect of our products in the Chinese sector
Training
Ensures competency-based training on Advisory products takes place with various stakeholders as and when required.
The stakeholders are trained accredited, and coached on the various products
Ongoing training to develop performance
Management
Servicing of expenses and control cost to income ratios
Control expenses and use them correctly in order for us to achieve the highest return related to sales
Analysis MIS and act accordingly
Apply knowledge, resources and experience to resolve problems
Able to follow or professional challenge defined processes
Participate in adhoc company events
Support other business units and other departments within SIA
Live the values and the brand
Be a brand Ambassador
Share best practices, tactics and action plans
Risk & Compliance
Provides complete disclosure to the customers in terms of accreditation, Premiums fees.
Ensure all forms are completed correctly and send to Operations for uploading to Bancassurance Policy Management system as the record keeper
Assist channel in achieving their risk compliance ratings in terms of all SIA requirements
Ensure customers are satisfied with SIA Advisory products bought in channel
Preferred Qualification And Experience
Relevant degree from a recognized university
Professional banking/insurance/sales/marketing qualification
Experience
Previous banking or Insurance sales would be desirable
Experience of managing and/or working within a team that delivers
Experience in the financial /investment and/or insurance broking industry would be added advantage
Proven sales track record in the financial services industry
Knowledge/Technical Skills/Expertise
Understanding of macro-economic, business, social, political trends and the transformation of this knowledge into operational strategy
Create, edit and print files from Word, Excel to capture and analyse Insurance/financial data & Power Point.
In depth understanding of range of products in market, competitor advantages and disadvantages and own product competitive position
A sound understanding of risk cycles pertaining to the industry being analysed.
A good current knowledge and understanding of different industry sectors and sector risk profiles/ trends.
Extract and apply information to CRM (Customer relationship management) strategy
Full understanding of all products, sound knowledge of the bank processes and procedures
Results orientated/Customer service focused and people orientated
Computer literacy, negotiation, listening skill, presentation skills, sales skills, communication skills, marketing skills and coaching skills
Understands and speaks Mandarin
Networking/ Influencing skills
Excellent networking abilities – uses networks and relationships to achieve business goals
Ability to influence thinking of others – to introduce and drive new ideas and initiatives
Relationship building skills
Ability to build and sustain credibility within working relationships
Handling of conflict situations calmly, tactfully and patiently
Ability to understand and acknowledge other perspectives
Receptive to constructive criticism, feedback and ideas from business partners, colleagues and subordinates
Client Service and Relationship Building
Engenders and personally models a client orientated ethic, which is characterised by long term, solution driven relationships
Ensures portfolio and client account plans are implemented
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