PRIMARY RESPONSIBILITIES:
Business Promotion and Development
Coordinating marketing efforts to ensure that new business targets are met.
Handling new business enquiries; coordinating new business quotation process; and following up quotations with clients/branches.
Proposing to Management measures to enhance the Agency’s competitiveness.
Business Retention
Proposing risk surveys and making recommendations for premium discounts for good risks in our books.
Closely monitoring customer service satisfaction to ensure renewals are not threatened.
In liaison with Business Development Manager, negotiating renewal terms of all businesses well in advance and sending formal renewal confirmations to the operations team before the renewal dates.
Preparing Monthly business performance assessments reports including such data as business acquired, business lost, business sources etc.
Maintaining and regularly updating business progress reports.
REQUIREMENTS
Bachelor’s degree in Business or a related field from a recognized institution Experience
At least 2- 3 year’s relevant experience in the same position in a microfinance or Bank environment
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