Main Purpose of the Job- (Job Summary)
Responsible for acquisition and retention of General Business in accordance with set targets and criteria formulated by the Company.
Central to this role is building positive and lasting relationships between The Kenyan Alliance Insurance Company and its clients and business partners.
Department
General Business
Main Responsibilities
Design and implement the branch marketing and sales strategies geared towards business growth and retention;
Source and procure business in line with the set targets/budgets;
Develop the market through brokers, agents and other intermediaries with the focus to build and maintain a strong presence in the region;
Ensure that the branch is a profit center for the business and achieve the set profit targets;
Enforce the company’s Underwriting guidelines and ensure that business is acquired within these terms and credit limits;
Ensure renewal of existing accounts and achieve 90% business retention;
Oversee the day to day administration of the branch operations, ensuring adherence to the company policies;
Be the custodian of company assets and all documents in the branch;
Coordinate marketing drives and marketing activities for the branch;
Prepare various scheduled and ad-hoc management reports on branch performance;
Handle all human resource administrative issues of the branch staff regarding supervision, appraisals, training, leave management and discipline;
Pursue renewals to enhance business retention.
Sign up SLAs with key productive partners in every business unit
Manage loss ratio
Ensure that there is excellent customer service in the branch office.
Knowledge & Experience
The candidate must demonstrate and possess the following skills and qualifications:
An undergraduate degree in a business or related field.
ACII or IIK qualification or demonstrate significant progress towards attainment of the same.
At least 5 years’ relevant experience in the insurance industry
Experience in sales management.
Good communications skills, both written and verbal.
Good organizational and time-management skills.
Positive attitude, self-motivated, self-driven and able to work with minimal supervision.
Good negotiation and networking skills
Passionate, confident, energetic and proactive
