Business Development Manager, Broker Channel

Job Summary

The role holder will be responsible for driving implementation of the sales strategy for the corporates’ market segment to ensure achievement of the department’s strategy through broker channels.

Key Responsibilities

 Participate in the formulation and the implementation of the sales strategy in line with overall growth strategy of the business.
 Actively manage relationships with brokers and build relationships with new clients and intermediaries for continued business
 Provide input into the development of the corporate business budget to ensure su cient allocation of resources.
 Manage and maintain existing corporate client relationships to identify opportunities for cross selling, areas of growth and new business acquisition.
 Manage a portfolio of strategic corporate clients to enhance increased revenue
 Liaise with the relevant internal departments to ensure customer instructions are executed within the set timelines and enhance the levels of customer service in the department
 Liaise with the Agency team to ensure achievement of the corporate sales targets.
 Identify broker business opportunities, negotiate and close business deals within the company quality business guidelines to increase the market share.
 Continuously conduct competitor analysis of the market and develop adaptive strategies to ensure responsiveness and gain the competitive edge
 Conduct continuous product training for all brokers in order to ensure product knowledge and professionalism is upheld and clients are advised appropriately to avoid misrepresentation
 Build up detailed knowledge about the company’s products and keep abreast of market conditions and developments.
 Actively monitor customer preference to determine focus of sales e ort.
 Provide accurate and competitive quotations for all the products lines and ensure they are delivered promptly to brokers and prospective clients.
 Plan and coordinate sales team training and performance evaluation to develop and enhance their performance
 Provide input in the development and pricing of new products and services to ensure the availability of products and services that resonate with the customer
 Monitor and prepare reports on periodical basis on new business closed, renewals and prospects
 Ensure continual training and development of corporate sales team members to improve on performance.
 Ensure the company works only with properly licensed brokers with ethical practices
 Exploit synergy with other Group companies to grow business
 Ensure credit control policy is adhered to in respect to business onboarded
 Continuously liaise with ICT to ensure that the S&D module in PAS works in a robust and e cient way for delivery of the department’s objectives
 Build excellent work relationships with the internal team, marketing sta , and other managers to increase sales opportunities and thereby maximize revenue for their organization
 Help manage existing clients and ensure they stay satis ed and positive by o ering solutions and services that meet or predict the clients’ future needs to ensure business retention
 Implement the Treat Customers Fairly (TCF) guidelines in Sales and Distribution
 Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
 Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.

Qualifications

 Bachelor’s Degree in Insurance, Marketing or other business-related discipline
 Diploma in Insurance (ACII or AIIK)
 Member of CII or IIK

Experience

 8 years’ experience in a similar role in the insurance industry, 3 of which should be in supervisory capacity

Competencies

 Sales and marketing skills
 Managing and executing strategy
 In depth understanding of insurance operations and concepts
 Knowledge of insurance regulatory requirements
 Knowledge of underwriting processes, procedures and concepts
 Insurance product knowledge
 Stakeholder management skills
 Formulating strategies and concepts
 Entrepreneurial and commercial thinking
 Planning and organizing
 Relating and networking
 Working with people
 Adapting and responding to change
 Deciding and initiating action
 Persuading and in uencing
 Presenting and communicating information
 Leading and supervising
 Creating and innovating
 Adhering to principles and values
 Achieving personal work goals and objectives

If you meet the above requirements, you are encouraged to forward your application and updated CV to vacancies@heritage.co.ke by 14th July,2023. Clearly state the job title on the subject heading.Heritage is an equal opportunity employer and actively encourages diversity.Please note that only shortlisted candidates will be contacted.

Apply via :

vacancies@heritage.co.ke