Relationship Management:
Build and maintain strong relationships with clients and other stakeholders.
Organize and facilitate service meetings with clients to understand their needs, provide updates on services, and discuss potential opportunities for collaboration.
Enhance client communication through various platforms – Digital, WhatsApp & Bulk SMS.
Business Development:
Use market research findings to identify business opportunities and potential clients
Develop and implement strategic plans to achieve sales targets and expand the company’s client base
Drive service uptake & cross selling of services such as wellness packages, immunization services, and specialist services
Develop business proposals and pitch to potential clients.
Sales and Revenue Growth:
Execute the business development and sales strategy to achieve or exceed sales targets
Track and report on sales performance metrics, providing insights and recommendations to the leadership team.
Marketing:
Conduct market research to understand the healthcare landscape around their assigned business unit(s)
Develop, execute and review a monthly marketing plan for their assigned business unit(s)
Plan and conduct marketing activities for their business unit in collaboration with the marketing team to enhance brand awareness
Generate marketing & CSR reports
Innovation:
Identify novel and innovative ways to improve the patient journey and experience across TIBU Health’s touchpoints.
Recommend new service lines, services, and innovative approaches to health service delivery.
Cross-functional collaboration in testing, implementing and growing innovative programs and services.
Other related duties as assigned by your supervisor.
Skills:
Highly organised and results driven
Excellent interpersonal and communication skills
Strong analytical and problem-solving abilities
Business management skills
Ability to plan and manage resources
Requirements
Bachelor in Business Administration (Sales and Marketing Major) or related degree
Membership in MSK is required
Professional qualification in CIM is an added advantage
At least 3 years’ working experience (healthcare experience is an added advantage)
Proven track record of developing and executing strategy
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