Job Description
Responsibilities of the Business Development Executive:
The job holder will be responsible for
Creating awareness of the company’s existence in security services.
Generating sales and increasing company revenue and client base and retain existing clients by giving better services.
Conduct market research on the industry and region to ensure customer needs and requirements are exceedingly met.
Preparing, negotiating and analyse costs for tenders and contracts.
Assist in handling contract management issues
Hold weekly sales and marketing meetings with management to evolve viable working strategies and plans for the department.
Address all customer complaints on time and efficiently.
Deliver promptly customer care by response to queries concerning customer accounts and growing and nurturing customer relationships.
Expedite the resolution of customer problems and complaints to maximize satisfaction.
Prepare and deliver appropriate sales presentations on products/ services.
Analyze the territory/market’s potential, Initiate, negotiate, track and close sales and status reports.
Collaborate with team to achieve better results.
Actively use CRM as required.
Document necessary account information and offer solutions that benefit the customer.
Plan documented and measurable routine customer care visits.
Conduct formal client’s satisfaction survey on semi-annual basis for all clients and follow-up on recommended actions.
Train security personnel on quarterly basis on security and customer care.
Maintain a data base of all existing and potential clients and networks.
Come up with cost effective measures of expanding the business.
Identify new business and support for the Group.
Qualifications of the Business Development Executive
A Degree or Diploma in Administration, Sales & Marketing or any other related field.
At least 3 years’ experience in sales and marketing in various fields with at least 1 years’ experience in the security industry.
Experience with manned security solutions, electronic alarms, access control equipment, C.C.T.V and other sophisticated equipment.
Must poses excellent Presentation skills.
Exceptional communication skills,commitment, resourcefulness, results oriented and self-driven, customer focus, Initiative, Interpersonal Skills, self-management and sales skills.
Self-motivated with a results-driven approach and valid Driver’s License.
Interested and qualified candidates with relevant work experience are invited to send applications to info@homesuniversal.comN.B:
Apply via :
info@homesuniversal.com
