Cysuites Apartment Hotel is an apartment hotel located along Church Road, off Waiyaki Way in Nairobi’s bustling Westland’s area. The hotel offers 32 two-bedroom apartment, 6 one-bedroom apartment and 2 penthouses.
These apartments offer contemporary living and working spaces fitted with amenities to meet the needs of short and extended stays to both business and leisure travellers
The all-day dining restaurant serves a variety of both Kenyan and continental dishes. The bar area features a fine selection of wines alongside a wide range of spirits and Signature Cocktails.
The hotel has fitness facilities to help you keep up with your fitness regime while staying with us.
We are looking for an enthusiastic, self-driven and passionate tours and travel business development assistant whose primary role shall be to develop, market and sell domestic and international tours. The business development assistant shall be responsible for planning holiday packages, excursions and road trips, co-ordinate travel experiences including itineraries, accommodation, transport, tours and visas.
RESPONSIBILITIES
Develop local and international tours, safaris and excursion packages on a monthly basis
Responding to inquiries regarding hotels & safaris within the same day
Create and sell innovative tour packages to meet market demand
Prepare itineraries to the various destinations of interest
Use social media to market the various packages developed
Ensure quotations are submitted in a timely manner, are complete in all details and that presentations are the highest possible quality
Doing tour bookings- both inbound and outbound
Ensuring payment for each tour booking is received in advance
Identify and create partnership with international agencies, hotels, car hire, sightseeing attractions and other service providers for best competitive contract rates.
Ensure bookings that do not mature are cancelled in time to avoid cancellation penalties especially for hotels
Ensure client’s special requests especially on accommodation & room specification, driver guide language, meals and others are pre-arranged
Coordinating with other teams in arranging flying & ground packages
Making follow-ups for tour quotations
Ensuring that tours quotations are competitive
Solve or assist in solving problems of whatever nature, for the benefit of the client.
Take ownership of the booking to ensure that customer care of the highest quality is delivered
Provide management reports as required
Any other duty as may be assigned from time to time
REQUIREMENTS
Degree from a recognized institution in Tours and Travel Operations
Two years experience in a similar position in Tours and Travel
Good understanding of client customer service requirement
Excellent communication skills and outstanding attention to detail
Able to work effectively as part of a team
Ability to work on own initiative
Demonstrated ability to prioritize and multi-task without direct supervision
Takes a proactive approact
Experience in selling international holidays will be an added advantage
Familiarity with East Africa’s tourist attractions
Computer literate
Covid-19 vaccination certificate
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