Business Analyst – Operations

Key Responsibilities

Collect data and intelligence on the overall insurance industry in Kenya or Africa and on specific companies in Kenya.
Analyze collected information to give insight on the industry and future direction of the industry.
Compare Madison performance to industry performance using IRA, RBA reports and other data sources.
Prepare the monthly operations report and MD’s detailed operations report and any other reports required from time to time.
Assist in writing various board reports.
Assist in developing company KPIs and monitoring metrics
Assist the Marketing Department in data analysis to support their initiatives.
Monitor the performance of the company against the strategy.
Facilitate departments in analytical work required to fully execute the marketing plan and other agreed activities
Spearhead Life Operations automation process in consultation with departmental managers
Conduct periodic operational risk/Audit reviews and implement strategies to mitigate the risks.
Monitor the operational performance of ICT systems and ensure maximum utilization of deployed systems
Monitor and periodically review processes, identify gaps and ensure continuous improvement of customer satisfaction and retention.
Other duties as may be assigned by the Operations Manager from time to time.

Requirements

Business-related Degree.
Professional qualification in Finance or Accounts.
At least 5 years’ experience as an analyst in an insurance company, investment house or stockbroker.
Attention to detail.
Self-starter who is well organized.
Extensive knowledge of Microsoft Office especially MS excel and MS word.

Qualified and interested candidates are requested to forward their applications and detailed CVs clearly stating the position interested in as the subject to the Group Human Resources Manager on Email: hr_recruitment@madison.co.ke not later than 31st August, 2023.

Apply via :

hr_recruitment@madison.co.ke