About this opportunity
We are now looking for a BSS&A Solution Architect, who will be responsible for analysing, designing and developing commercially viable end-to-end technical solutions based on the customer specifications and business needs. Responsible for short and long-term profitable business for Ericsson by being part of or working closely with the Core 3 team to translate the customer need and technology opportunities into detailed technical offerings, solutions and proposals. Supports the Consultants during requirement analysis and high-level design phases.
What you will do
Understand and drive end-to-end technical troubleshooting in customer network.
Analyse customer technology, lead in problems isolation.
Work with global recovery team during emergency handling and crisis management.
Develop technical presentations for complex root cause analysis (RCAs).
Lead and complete MA initiatives and tactical program follow up
Critical GOLS tracking and assessment.
Presales technical support (3pp offer, cost estimate).
Build a productive work environment built on strong collaboration and cooperation across MMEA and Globally (MA SAs/Global/PDU).
Work closely with CU S&R head, SDM and domain manager to build support model.
Lead technical activities of Project to Support handover.
Participate in knowledge transfer, documentation, and information sharing. Stay abreast of new technology/technical areas and share information about solution to enable customer competence build.
Fulfil with domain manager to acquire the right competence to BSS domain
You will bring
Min. Graduation degree in engineering or equivalent.
5 years of minimum working experience as a Solution engineer/ Support Engineer/ Solution Expert
Domain experience: BSS (Ericsson Charging System: SDP, AIR, OCC, CCN, NGVS, NGCRS. Ericsson Billing: BSCS. Ericsson Dynamic Activation( EDA or equivalent experience), Ericsson Mediation: EM. EOC/ECM,).
Experience on Virtualized/Containerized Environment is a plus.
Experience from technical job roles is required, e.g., experience from work as an Integration Engineer or Software Developer or support engineer.
Solid practical Leadership skills and managing high calibre technical team
Apply via :
.com
