Role Description
Our client in the Micro Finance Industry is seeking to recruit a branch manager. This is a full-time on-site role based in Nairobi, Kenya.
The Branch Manager will be responsible for overseeing the operations and performance of the branch, ensuring effective implementation of microfinance strategies, and maintaining high-quality customer service standards. They will also be accountable for achieving branch targets and managing a team of staff members.
Qualifications
Bachelor’s degree in Business Administration, Finance, Economics, or related field.
Proven managerial experience in microfinance operations
At least 3-5 years work experience in a similar role.
Sound understanding of microfinance principles, practices, and methodologies.
Strong leadership and management skills, with the ability to motivate and inspire a team.
Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.
Analytical mindset with the ability to interpret data and make informed decisions.
Proficiency in computer applications, including MS Office and banking software.
Knowledge of regulatory requirements governing microfinance institutions.
Ability to work effectively under pressure and meet tight deadlines.
Commitment to ethical standards and integrity in all aspects of work.
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