Reports To: Chief Manager Operations & Branches
Division: Branches
Take the Lead and Make it Happen
Job Purpose
Achievement of business targets and effective management of branch operations within the regulatory framework and the Bank’s policies and risk guidelines.
Key Responsibilities
Plan and implement a branch Business strategy that will ensure a customer growth, retention and profitability
Ensure branch profitability through growth of loans and commissions
Management of risks- ensure internal controls, physical security of cash and ensure overall adherence to the laid down bank policies and procedures.
Implementation of the staff targets and ensuring that the Branch targets are met
Staff Management-maintain staff discipline, supervision, training, coaching and development
Ensure that all required branch reconciliations are done accurately and in a timely manner
Ensure Good Customer Service and relationship management at the branch at all times to ensure satisfaction and retention
Assist the marketing team in identifying and forwarding customer need to aid in developing attractive products & Services
Ensure good credit portfolio management at the branch that will ensure low Branch PAR
Controls the utilization of, and ensuring proper maintenance and custody of all assets at the branch.
In liaison with operations/finance department, ensure adequate branch liquidity and that there is enough cash at all paying points
Management information reporting and integrity
Profit improvement and cost management
Selection Criteria
Undergraduate degree in a business-related area or an MBA
Professional qualification like CPA, ACCA , AKIB will be an added advantage
Experience 8 years banking experience, 3 of which at the management level of a branch or in a business development unit.
Proficiency in branch operations, policies and procedures
Good understanding of AML & KYC requirements as provided by CBK prudential guidelines
Ability to manage a team
Credit Skills-Good Knowledge of personal and business credit underwriting and portfolio management
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If you believe that you have the required qualifications and experience to fill in the above position, kindly send your detailed resume together with a cover letter to career@creditbank.co.ke to reach us by us by 28th January 2022.*Only short listed candidates will be contacted.
Apply via :
career@creditbank.co.ke