Branch Manager, Enterprise Road Branch (Re-advertisement)

Main Purpose of the Job – (Job Summary)

Overseeing branch sales and administrative operations and to ensure completion of performance targets in respect to underwritten premium, client recruitment, quality service and expense control to achieve business objectives. 

Main Responsibilities 

Promoting  business growth and achievement of  set performance growth targets by  marketing Kenindia as a brand and selling its insurance products to new and existing  customers
Monitoring market activities and identifying ways in which the company’s services can be improved and rendered more competitive
Ensuring that branch operations run smoothly and profitably so that quality service is provided to customers at all times.
Driving operational matters at branch level and ensuring compliance with set policies and procedures.
Training and setting targets and monitor the performance of Agents.
Visiting, developing and maintaining good rapport with customers and handling their queries, and reporting on any significant/persistent concerns to management
Analyzing and approving quotations including rating discounts as per set limits.
Recommending risks for risk survey and appointing vehicle valuers in line with company guidelines
Reviewing and recommending revision of insurance policy terms and conditions as required
Verifying, approving and signing of underwriting documents i.e. policy documents, endorsements up to set limits
Preparing, monitoring and Analyzing branch underwriting reports and making recommendations 
Identifying, implementing and benchmarking best practices  in management
Ensuring that all files within branch limit are reviewed at renewal and implementation of recommendation including recommendations from the underwriting hub  
Talent management including coaching, mentoring, developing, training and evaluating branch staff in the underwriting department to achieve highest level of performance
Managing and implementing change initiatives to achieve desired business plans and culture
Any other duties assigned

Job Specifications
Academic Qualifications

Undergraduate Degree in any field  

Professional Qualifications

Professional Insurance Qualifications  ACII or AIIK
Diploma in Marketing an added advantage 

Relevant Experience

At least 3 years of relevant experience preferably heading a branch of an insurance Company

Key Job Skills (specific to the job)

 Sales skills
 Underwriting skills must be able to give accurate quotations
 Problem solving and decision making skills
 Relationship building skills
 Networking skills
 Staff supervision, training and performance management skills

Insurance Skills (special Category)

Management skills 
Product knowledge.
Insurance knowledge

General Skills 

 Communication skills
 Interpersonal skills
 Customer Service
 IT skills (fluency)

Our Competencies/Behaviours

Integrity 
Reliability 
Transparency 
Professionalism 
Teamwork 
Quality

Apply via :

www.kenindia.com