He/She will be responsible for implementing, managing and monitoring the branch strategy, policies, culture, corporate governance and image to ensure overall branch performance, growth, sustainability and profitability to realize shareholder value.
Responsibilities
Organizing all store operations and allocating responsibilities to personnel
Supervising and guiding staff towards maximum performance
Preparing and controlling the stores operations to ensure all round efficiency
Monitoring stock levels and inventory management.
Dealing with complaints from customers to ensure excellent service and maintaining the store’s reputation
Inspecting the areas in the store and resolving any issues that might arise
Planning and overseeing in-store promotional events or display
Keeping abreast of marketing trends to determine the need for improvements in the store
Analyzing sales and revenue reports and making forecasts
Ensuring compliance, that is: the store fulfills all legal health and safety guidelines
Qualifications
Proven experience as Retail Branch Manager or in other managerial position
Knowledge of retail management best practices (Supermarket)
Outstanding communication and interpersonal abilities
Excellent organizing and leadership skills
Commercial and marketing awareness
Analytical mind and familiarity with data analysis principles
Excellent knowledge of retail management software
Bachelor’s degree in Business Administration/ Accounting/Operations Background
Behavioral Competencies
Possess strong personality, presentation and problem solving and organizational skills.
Excellent verbal and written communication skills.
High level of commitment to duty, and discipline.
Ability to work long hours with minimum supervision and under pressure.
Attention to details and strong work ethic.
Strong focus on impact and achieving set targets.
