Key Responsibilities
Provide leadership through management of staff and resources at the branch to ensure efficient and effective delivery of KIM services.
Develop and implement a strategic plan for the branch in line with the Institute’s overall strategic plan and prepare the annual plan for the branch.
Lead in the delivery of KIMSOM products, KIM Membership and Business Solutions services at the branch.
Responsible for quality assurance of services in the branch through ensuring that all branch operations are within the provided and approved procedures, rules and regulations, and standards.
Constantly monitor costs at the branch to ensure cost efficiency.
Steer marketing of the School and Membership through corporate visits, exhibition, school visits, and one-on-one interaction with prospective clients.
Prepare financial, academic and administration reports to inform management on the progress, plans, and challenges of the branch.
Represent the branch in executive committee meetings and communicate to the branch staff on decisions made.
Supervise and allocate work to branch staff to ensure efficiency and effectiveness of work.
Overall, in charge of the branch performance and reports to management.
Responsible for the branch budget through preparation of the annual budget, revenue generation through sale of KIM products, and approving petty cash expenditure.
Responsible for overseeing student recruitment for all courses offered at the branch
KEY PERFORMANCE INDICATORS
Revenue Generation
Number of students admitted
Exams performance
Level of staff retention
Number of Student Complaints and Compliments
Quality of services
Compliance
Level of inquiries and conversions
Students’ progression and retention
Cost Management
Knowledge & Experience Required
COMPETENCIES
Technical
People Management
Knowledge of Enterprise Resource Planning Knowledge on Research and Projects Record Keeping
Report writing Marketing skills Public Relations
Basic Accounting skills Human Resource Policies Computer Literacy Budgeting
Master’s Degree on a relevant field from a recognized institution.
Eight (8) years of relevant work experience
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