Job Description
Ensure that the bar is set according to standards and procedures
Greet all guests warmly upon first contact
Take down food and beverage orders from guests and ensure that the orders are correct
Prepare and serve drinks and snack orders according to service standard. Ensure that hot snacks and cold drinks are served promptly to the guests once they are ready, such that they arrive at the guests’ table at the correct temperature
Try to remember individual guest’s names and their preferences to extend a personalized service
Creation of new beverage/cocktails to suit guests’ needs. Up-sell and promote other food and beverage offers at every available opportunity to maximize sales revenue.
Obtain guests’ feedback during operations to ensure satisfaction
Report any complaints, incidents or other irregularities to management
Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
Order and collect food and beverage supply requisition. Ensure that the stock is collected as per requisition.
Prepare garnishes for operation
Clean and maintain all operational equipment
Practice appropriate and effective measures to improve control of costs
Qualifications
Vocational diploma or degree in hospitality or F&B studies and/or significant previous experience in a similar position
Computer literate
National language
Apply via :
jobs.smartrecruiters.com
