Job Ref. No. JHIL054
Role Purpose
The job holder the role holder will be responsible for Bancassurance Operational efficiency to ensure achievement of set Service level agreements (SLAs), Turn Around Times (TATs) with departments, sections and bancassurance intermediaries.
Main Responsibilities
Ensure seamless execution of day-to-day bancassurance operation in onboarding of new business and renewals
Ensure all reports relating to Bancassurance department are done accurately and timely
Ensure all policy documents are dispatched to clients and confirmation received.
Organize and manage the training calendar for bancassurance Sales officers
Champion the delivery of consistent, seamless, and trusted customer service to ensure customer retention and loyalty.
Maintain a consistent record of pipeline for banks and BSO’s
Ensure all onboarding and marketing materials are timely done as per the agreed requirements.
Ensure TATS on Cards and Quotes, Claims, Renewal invites, and issuance of terms and reimbursements are observed, and timely report prepared and shared
Ensuring efficient resolution to service-related issues brought to your attention and escalate to the Assistant ManagerBancassurance
Ensure compliance to Jubilee Insurance and the Bank’s policies, procedures, and regulatory requirements
Any other duties and roles as may be assigned from time to time by the Assistant Manager
Key Competencies
Excellent communication, analytical and presentation skills.
Excellent interpersonal, and negotiation skills with the ability to network and generate new business
Excellent data skills, Report writing and Presentational skills
Excellent Sales and Client relationship skills.
Relationship Management skills
Qualifications
University Degree from an institution recognized by the Commission for Higher Education
AIIK Diploma / BCOM (Insurance), BSC (Actuarial Science)/ CII Diploma or any insurance related qualification is an added advantage.
Knowledge of health insurance will be an added advantage
Relevant Experience
At least 3 years’ experience in the underwriting, analysis, or sales of health insurance products preferably within an insurance intermediary or Insurance Company
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If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 12 th December 2022
Apply via :
Recruitment@jubileekenya.com
