Responsibilities
Participates in preparing user requirements and other technical specifications.
Assists in the design, development and installation of information systems.
Undertakes analysis of well-defined modules within the system, develop enhancements and new features to existing systems; may design and implement small, stand-alone systems as needed (e.g. to meet individual user requirements).
Undertakes rigorous testing and proving of applications software.
Participates in developing and maintaining Information Systems project plans, schedules, and budgets. Assists in identifying appropriate human and technical resources to complete the project, assists in assuring that deviations from project schedule are addressed and communicated, assists in developing timely project status reports, monitoring project risk factors, escalating project issues, and providing Quality Assurance for all project deliverables.
Writes and develops programs to interface with existing systems.
Ensures data security and integrity.
Participates in developing disaster recovery plans.
Prepares, updates and maintains system’s documentation and related technical/procedural manuals.
Assists in the development of Service Level Agreements (SLAs) between the client and ESS, for either specific IT services or general technology support, including any charge back mechanisms.
Drafts training materials and conducts training sessions and demonstrations of systems for users.
Ensure the security of the organization’s data and applications are secured and solutions are designed and implemented with best security practices.
Consulting with development teams on remediation techniques and defensive coding.
Conduct vulnerability code scans for web applications.
Participates with senior staff in assessing and testing new technology.
Contributes to the collection and analysis of data as well as identification of trends or patterns and provides draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting.
May provide guidance to new/junior staff.
Performs any other duties as may be required.
Competencies
PROFESSIONALISM: Knowledge of at least two programming languages, basic systems analysis and design techniques, testing, debugging, documentation standards, database design, basic security best practices. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. The ability to analyze and interpret data in support of decision-making and convey resulting information to management.
COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
Education
An advanced university degree (Master’s degree or equivalent) in computer science, information systems, information technology, mathematics, statistics or related field is required.
A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of advanced university degree.
Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.
Work Experience
A minimum of two (2) years of progressively responsible experience in the planning, design, development, implementation and maintenance of computer information systems or area applications is required.
Experience in common security protocols and application, security and protection is required.
Hands-on experience with high level programming languages such as PHP, Java, Python, DotNET Framework, and SQL databases is desirable.
Experience with of Power Apps and web frameworks is desirable.
A minimum of one (1) year or more of experience in data analytics or related area is desirable (none if successful YPP or P-1 with a related degree).
Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language is desirable.
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