Key Responsibilities
What you’ll be doing
Learns the ability to start ‘owning’ portions of an installation, break/fix incidents, and problem management during project lifecycle.
Functions jointly with the Implementation Engineering team to meet client requirements.
Action less complex configurations and installations.
Attend to less complex break/fix events during project lifecycle.
Provides support and work alongside with Senior Associate/L2 and other senior support engineers.
Performs any other related task as required.
Knowledge, Skills And Attributes
Basic understanding and appreciation of technical design principles.
Ability to develop an understanding of fundamental project and administration processes.
Displays a strong learning orientation.
Good verbal communication skills.
Demonstrate a client service orientation.
Hands-on proactive in approach.
The ability to work overtime when required.
Some exposure to deployments for less complex tasks.
Academic Qualification And Certifications
Bachelor’s degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIA, ACMA etc.
Required Experience
Some work experience in technical implementation engineering, specific to Networking technologies.
Some experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
Some experience in diagnosis and troubleshooting.
Apply via :
s.dejobs.org
